Perfect Details orders are generally processed and shipped (leave our facility) within 2-3 business days, pending credit card verification and item availability. Each item has a notation within its description of the time required to ship the particular item. Custom orders require 2-6 weeks to be processed and shipped, although most designers do offer “rush service” for a fee.
If we cannot ship your order within the time frame indicated on our site, you will be notified by email with the anticipated ship date. We will ship your order on the anticipated date unless we receive an email from you requesting rush service or cancellation.
All orders are shipped UPS or Federal Express ground service. US Postal Priority Mail, US Postal Express Mail, UPS 2nd Day Air and overnight shipping are also available at an additional charge.
You will receive three emails during the ordering process:
1. An e-mail verification that your order has been accepted by our system
2. A 2nd email confirming that your order has been processed and the estimated time until it ships (generally the time indicated within the description for that item on our site)
3. And a third e-mail from either Quantum View Notify (the UPS system), Federal Express or USPS (US postal service) when your order has shipped.
The email from the shipper will contain your tracking #, which allows you to track your package by going to the shipper’s web site.
Our minimum shipping charge is $9.00 within the contiguous 48 U.S. states. Shipments to Hawaii and Alaska are required to ship via USPS priority mail or 2nd day Air. The minimum shipping charge to Hawaii and Alaska is $15.95.
We ship from the California Bay Area. Most orders shipping to a California location will arrive in 1-2 business days.
SHIPPING & HANDLING CHARGES
Shipping charges are based on merchandise totals and are the responsibility of the customer. Please see our shipping charge schedules below:
*SHIPMENTS OVER $175 WITHIN THE CONTIGUOUS 48 U.S. STATES RECEIVE COMPLIMENTARY GROUND SHIPPING.
SHIPMENTS WITHIN THE CONTIGUOUS 48 U.S. STATES VIA UPS or Federal Express:
Ground: Total Merchandise Handling & Postage Rates
2nd Day Air Shipping: Is available for an additional $18.00
UPS Next Day Air Shipping: Is available for an additional $38
SHIPMENTS WITHIN THE CONTIGUOUS 48 U.S. STATES, Hawaii and Alaska VIA USPS (US POSTAL SERVICE):
***PLEASE NOTE ALL SHIPMENTS VIA US POSTAL SERVICE REQUIRE A SIGNATURE AT DELIVERY.
US POSTAL PRIORITY MAIL USUALLY ARRIVES TO MOST AREAS WITHIN 2-3 BUSINESS DAYS. INCLUDES SATURDAY DELIVERY.
US POSTAL EXPRESS MAIL USUALLY ARRIVES TO MOST AREAS WITHIN 1-2 BUSINESS DAYS. INCLUDES SATURDAY DELIVERY.
SHIPMENTS TO CANADA, PUERTO RICO AND US TERRITORIES
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